Putting Users in Control of their Recommendations

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The music services that I subscribe to don’t understand me very well. Pandora, which puts together personalized radio stations, seems to think that I only like the very most popular music, which I don’t. Spotify, which offers a new personalized playlist for me each week, seems to think that I only like quite obscure music. But neither of them get it right, and I wish that I could tell them to change.

screenshots of pandora and spotify
Pandora and Spotify are “black box” recommenders, where it is difficult to know how to act to repair bad recommendations.

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