An empirical evaluation of user interfaces for topic management of Web sites

TitleAn empirical evaluation of user interfaces for topic management of Web sites
Publication TypeConference Paper
Year of Publication1999
AuthorsAmento, B., Hill W., Terveen L., Hix D., and Ju P.
Conference NameSIGCHI Conference on Human Factors in Computing Systems: the CHI is the limit
Conference LocationPittsburgh, PA
Conference Start Date05/1999
PublisherAssociation for Computing Machinery
ISBN Number0-201-48559-1
Keywordscomputer supported cooperative work, Design, Human-computer interaction, information access, information retrieval, information visualization, management, social filtering, Verification
Abstract

Topic management is the task of gathering, evaluating, organizing, and sharing a set of web sites for a specific topic. Current web tools do not provide adequate support for this task. We created the TopicShop system to address this need. TopicShop includes (1) a webcrawler that discovers relevant web sites and builds site profiles, and (2) user interfaces for exploring and organizing sites. We conducted an empirical study comparing user performance with TopicShop vs. YahooTM. TopicShop subjects found over 80% more high-quality sites (where quality was determined by independent expert judgements) while browsing only 8 1% as many sites and completing their task in 89% of the time. The site profile data that TopicShop provides - in particular, the number of pages on a site and the number of other sites that link to it - was the key to these results, as users exploited it to identify the most promising sites quickly and easily.

DOIhttp://doi.acm.org/10.1145/302979.303156
AttachmentSize
p552-amento.pdf1.97 MB